Tag: customer service

How we keep it moving, PPI service centers

September 1, 2022By PQ Sponsor

[SPONSORED CONTENT] Whether the product needs to be manufactured or pulled from inventory, our service centers are just one more advantage PPI has to ensure our customers receive the quickest service possible.

Eagle Iron Works names business line director

October 20, 2021By Jack Kopanski

Eagle Iron Works promoted Tim Miller, who previously served the company as regional sales manager.

P&Q Profile: Whitaker Construction’s John Sather

October 8, 2020By Kevin Yanik

A conversation with the vice president of aggregates at Utah-based Whitaker Construction Co., exploring the company’s growing aggregate division, customer service and jobsite safety.

IRock names directors of sales, product support

May 1, 2020By Zach Mentz

IRock Crushers promoted Nate Russell to director of sales and business development, and named Matt Holmes as director of product support and customer service.

Dealers who offer quality, steady service are more capable of adding to their equipment and parts sales and, in turn, maximizing their own profit margins. Photo courtesy of Telsmith.

How dealers are shifting their approach to customer service

July 25, 2019By Kevin Yanik

Procuring enough people with technical skills to service equipment is problematic for producers, but dealers are stepping in to provide service where shortcomings exist.

Cemex Go now available globally

June 3, 2019By Zach Mentz

Cemex deployed Cemex Go, a digital platform aimed at solving its customers’ business needs, on a global scale.

Astralloy Steel Products

April 24, 2018By PQ Sponsor

For more than 50 years, Astralloy Steel Products has been providing innovative and cost effective wear, impact and abrasion resistant steel solutions.

Photo courtesy of the South Metro Neighbor

Vulcan Materials invests in Georgia plant

December 21, 2017By Joe McCarthy

Vulcan Materials has invested $50 million in its Stockbridge, Georgia, operation, improving plant safety and customer service.

Cemex launches digital customer integration platform

November 7, 2017By Allison Kral

According to the company, Cemex Go is a multi-device offering that provides a seamless experience for order placement, live tracking of shipments, and managing invoices and payments.