Hitachi introduces service plan for select excavators

ZX Secure is now available for select Hitachi construction excavators ranging from the ZX75US-5 to the ZX870LC-6 (pictured). Photo: Hitachi

Hitachi Construction & Mining Division, an operating division of John Deere Construction & Forestry Company, debuted a new service plan for select construction excavators.

According to Hitachi, its ZX Secure plan will further support customers by providing routine equipment maintenance from dealer service technicians at every 500-hour interval.

“The new ZX Secure service plan can help lower long-term ownership expenses and unplanned downtime,” says Mark Wagner, manager of services business at Hitachi Construction & Mining Division. “The benefit of this program is that your machine stays efficient and reliable, so it can tackle the demands of jobs day in and day out and can help increase uptime, which impacts customers’ bottom lines.”

The new ZX Secure service plan helps avoid missed service intervals so the machine’s uptime and productivity are further increased. Plus, machine owners can see a lower cost of machine ownership and operation over the equipment lifecycle, Hitachi says.

“Many Hitachi excavators come standard-equipped with Hitachi’s ZXLink remote machine monitoring system,” Wagner says. “When ZX Secure is combined with the power of ZXLink telematics, the dealer can monitor machine status and coordinate with the customer to schedule maintenance in a timely manner that is convenient for their operation.”

ZX Secure is now available for select Hitachi construction excavators ranging from the ZX75US-5 to the ZX870LC-6 in the U.S. and Canada.