W.S. Tyler to address customers’ technical inquiries through technology team

By |  December 17, 2014

W.S. Tyler formed a process equipment technology team to gives its customers the fast track to specialized equipment answers. The team is made up of six W.S. Tyler employees, including Duncan High, who leads the team. Michael Hines, Michael Honea, Pike Wang, Brian Milne and Dianne Donofrio are also on the process equipment technology team.

W.S. Tyler says it can pull together its team members from the application, engineering and commercial departments in circumstances that require customization. The team works directly with the customer and/or the company’s sales representatives and dealers. If a customer requires an in-person visit, W.S. Tyler says a process equipment technology team member can be at their site within two days.

“We want to assist every customer and help them boost their efficiency and profit as much as possible for their individual operation,” High says. “Because we have extensive experience with W.S. Tyler’s product offerings, from washing to screening to pelletizing, we know what questions to ask so we can point our customers in the right direction.”

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About the Author:

Kevin Yanik is editor-in-chief of Pit & Quarry. He can be reached at 216-706-3724 or kyanik@northcoastmedia.net.

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