W.S. Tyler reaching out to producers with pre-1997 equipment

Producers who own W.S. Tyler or C-E Tyler vibrating screens manufactured before 1997 are eligible for a free machine inspection and consultation when they register their vibrating screens for the Tyler Classic Service Program.

According to a press release, the holding company that owned W.S. Tyler in 1997 sold seven manufacturing plants to different buyers. The contact information and technical specifications for many producers who owned W.S. Tyler and C-E Tyler machines were lost during this transition. W.S. Tyler is now reaching out to find those unknown producers so it can work with them to ensure their equipment is still operating effectively and help them with maintenance-related issues.

“We’ve been receiving phone calls from customers who found us through the Internet because they simply didn’t know where to turn when sourcing parts and service for their pre-1997 Tyler machines,” says Douglas Lima, W.S. Tyler service manager. “The Tyler Classic Service Program is our proactive effort to find them and provide the service they need.”

According to W.S. Tyler, the Tyler Classic Service Program is a free onsite consultation that includes inspection of the vibrating screen, shaft assembly and body, as well as the mounting system, drive and screen media. During an inspection, a technician will inventory components and develop a customized plan for parts that require further measuring or inspection.

In addition to the free machine inspection and consultation, customers will receive $300 in Tyler cash for every machine they register.