Volvo CE appoints VP of uptime, customer support

Young

Volvo Construction Equipment (Volvo CE) appointed Scott Young to vice president of uptime and customer support for the Americas sales regions.

The appointment becomes effective June 1, but the transition process began, according to the company.

“We are very excited to have Scott Young joining our Americas team,” says Stephen Roy, president of Americas sales regions at Volvo CE. “His extensive experience in the development of innovative solutions that boost efficiency on the job site and promote customer uptime will help us advance our customer support activities in the Americas and enhance our strategy to provide the highest machine uptime in the industry.”

Young will support both North and Latin American teams on developing and implementing projects and strategic plans to increase machine uptime and customer support, including developments of Volvo CE’s telematics program, ActiveCare Direct. He and his team will also collaborate with the company’s dealer network to support the implementation of new technologies and business models.

“I’m energized to join the Americas team and look forward to helping our customers in North and Latin America maximize uptime to improve their performance and return on investment,” Young says. “With the advancement of new technologies, we are in a very exciting time in our industry, and I’m eager to support our dealers to deliver efficiency, profitability and customer satisfaction.”

Previously based in Eskilstuna, Sweden, Young will now work in Volvo CE’s Shippensburg, Pennsylvania-based office.

Young, who joined Volvo CE in 2008, most recently served as director of electromobility and automation. He holds a degree in civil engineering from the South Dakota School of Mines and Technology, and an Executive MBA from the University of Illinois.