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Tag: The Dealer Issue 2019

Dealers who offer quality, steady service are more capable of adding to their equipment and parts sales and, in turn, maximizing their own profit margins. Photo courtesy of Telsmith.

How dealers are shifting their approach to customer service

July 25, 2019By

Procuring enough people with technical skills to service equipment is problematic for producers, but dealers are stepping in to provide service where shortcomings exist.

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Aggregate producers generally agree the best dealers not only maintain a vast inventory of parts but have the means to get parts to their operation in a timely fashion. Photo: iStock.com/ipopba

New pressures on dealers to keep stocked shelves

July 24, 2019By

Having parts readily available and the means to rapidly deliver them are intensifying dealer responsibilities within our increasingly just-in-time world.

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As complicated as the supply chain can be in some territories, it’s often the industry’s long-serving people who keep manufacturers, dealers and producers connected. Photo: iStock.com/D3Damon

How dealers fit into an increasingly complex supply chain

July 23, 2019By

While the consolidation of equipment manufacturers creates new synergies, it has arguably given rise to a more complicated supply chain in an industry yearning for simplicity.

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