Sandvik launches rock tools mobile app

The mobile application, My Rock Tools – Analyze, aims to determine the root cause of rock tool failure or discard reason, prevent it from happening again and help improve future performance, the company says. Photo: Sandvik

Sandvik launched a mobile application for iOS and Android devices.

The mobile application, My Rock Tools – Analyze, is designed to help customers improve their rock tool performance through analyzing failure and discard reasons.

The application is specifically designed to remotely conduct failure and discard analysis and provide advice and guidance in a customer report. The aim is to determine the root cause of the failure or discard reason of the rock tool, prevent it from happening again and help improve future performance, the company says.

“Sandvik Rock Tools’ suite of digital solutions serves our customers in a number of ways, and we are now very happy to be able to add My Rock Tools – Analyze in order to offer easy-to-use, remote support for failure and discard analysis,” says Charles Macfadyen, head of digital solutions in the rock tools division at Sandvik Mining and Rock Technology. “With it, customers can ultimately increase productivity and profitability by using the analysis results to improve their drilling operations.”

To use the application, customers receive an invitation from Sandvik to log in, download the app, provide some key product information, take a few photos of their worn out tool and then send it to Sandvik for analysis and feedback.

“A big part of Sandvik’s DNA is continuous improvement in close collaboration with our customers, and My Rock Tools – Analyze does precisely that, in a user friendly, fast and remote way,” Macfadyen says. We truly believe that this will help our customers and us both in the short and long term.”

The application is available for all Sandvik Rock Tools customers and can be downloaded from the App Store and Google Play Store.