Hitachi unveils ZXLink connectivity at no additional charge

By |  August 16, 2021
With ZXLink, Hitachi customers can access fleet insights from a web or mobile platform. Photo: Hitachi

With ZXLink, Hitachi customers can access fleet insights from a web or mobile platform. Photo: Hitachi

Hitachi Construction & Mining Division, an operating division of John Deere Construction & Forestry Co., says customers no longer need to renew their ZXLink connectivity service subscription.

Now, customers can enable ZXLink on compatible machines at no additional charge, the company says. Once customers enable ZXLink, they can select to automatically activate it on future compatible models to further streamline fleet management.

“Hitachi focuses on providing solutions that further deliver efficiency, reliability and durability for its customers,” says James Leibold, product marketing manager of connected solutions at Hitachi Construction & Mining Division. “The ZXLink telematics system is a key technology solution that helps deliver those benefits. Without the hassle of worrying about subscription renewals, it’s easier than ever for our customers to increase their jobsite efficiency by seamlessly monitoring their Hitachi machines’ performance, which helps boost productivity.”

About ZXLink

With ZXLink, Hitachi customers can access fleet insights such as machine location and utilization, idle time, fuel level, upcoming maintenance and machine alerts – all from a web or mobile platform. Similarly, system data from the factory-integrated Hitachi Solution Linkage 2D and 3D Grade Control works with ZXLink for analysis, further enabling operators, fleet managers and owners to keep projects on track.

ZXLink can be leveraged with Hitachi’s ZX Secure service plan, in which the dealer monitors machine status and coordinates with the customer to schedule maintenance in a timely manner to keep machines running at peak performance.

Hitachi’s ZXLink connectivity is available on most Hitachi excavators and foresters in the U.S. and Canada. The specific services, tools and features available may vary depending on location and machines, Hitachi says.

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Kevin Yanik is editor-in-chief of Pit & Quarry. He can be reached at 216-706-3724 or

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