Deere adds mobile website to expedite parts ordering

John Deere launched a mobile version of its parts website to help customers manage their operations more efficiently. The site, which utilizes smart phone technology at jdparts.deere.com, allows customers to access equipment parts information with their handheld devices, from nearly any location.

“Our customers are usually on the go, at a jobsite or traveling between sites, and they can’t wait to get back to their desks to order critical parts,” says Shawn Riley, manager of parts marketing operations. “They asked us for a mobile version of the parts site so they could place orders when and where they needed to, so we responded.”

Like the desktop version of the website, the mobile version allows customers to quickly access parts information, view pricing, availability and order parts online. Customers can search by parts catalog, model number, part number or keyword to locate the appropriate parts and attachments.