Features

MACC Tech is a two-year program designed to provide students with basic knowledge of aggregate production, asphalt and concrete production, and construction equipment and techniques. Photo: iStock.com/1715d1db_3

Ohio program to provide welcome workforce solution

July 31, 2019By Joe McCarthy

MACC Tech, a groundbreaking program on the horizon in the Buckeye State, aims to prepare the next generation of industry employees.

Solving the industry’s people problem

July 30, 2019By PQ Staff

2019 Pit & Quarry Roundtable & Conference attendees discussed the many labor challenges they’re encountering these days, as well as solutions to solidify the industry’s workforce.

The Aggregate Expo is held every three years in early March, often in snowy and cold conditions in Fargo, North Dakota. Photo courtesy of General Equipment

General Equipment’s Aggregate Expo a hidden gem

July 29, 2019By Joe McCarthy

A dealer based in Fargo, North Dakota, plays host to a unique outdoor trade show aimed at facilitating intimate manufacturer-producer relationships.

Dealers who offer quality, steady service are more capable of adding to their equipment and parts sales and, in turn, maximizing their own profit margins. Photo courtesy of Telsmith.

How dealers are shifting their approach to customer service

July 25, 2019By Kevin Yanik

Procuring enough people with technical skills to service equipment is problematic for producers, but dealers are stepping in to provide service where shortcomings exist.

Aggregate producers generally agree the best dealers not only maintain a vast inventory of parts but have the means to get parts to their operation in a timely fashion. Photo: iStock.com/ipopba

New pressures on dealers to keep stocked shelves

July 24, 2019By Kevin Yanik

Having parts readily available and the means to rapidly deliver them are intensifying dealer responsibilities within our increasingly just-in-time world.

As complicated as the supply chain can be in some territories, it’s often the industry’s long-serving people who keep manufacturers, dealers and producers connected. Photo: iStock.com/D3Damon

How dealers fit into an increasingly complex supply chain

July 23, 2019By Kevin Yanik

While the consolidation of equipment manufacturers creates new synergies, it has arguably given rise to a more complicated supply chain in an industry yearning for simplicity.

Preventive maintenance practices, plus programs like Caterpillar’s ET and VisionLink, keep Haydon Materials’ Cat haul trucks up and running. Photo: Kevin Yanik

Collaboration with dealers essential for Haydon Materials

July 22, 2019By Kevin Yanik

The new nature of mobile equipment often precipitates a need for producers like Haydon Materials to regularly work alongside their equipment dealers.

Redefining the equipment dealer’s role

July 22, 2019By Kevin Yanik

Selling equipment, offering top-notch service and providing critical parts remain essential dealer responsibilities, but the changing industry is asking dealers to adapt with it.